Privacy Policy

At LensNeed , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on www.lensneed.com .

Information We Collect

When you use our website, we may collect the following information:

Name, email address, phone number

Shipping and billing address

Prescription details (if provided)

Payment information (processed securely via payment gateways)

Order history and preferences

Device, browser, and IP address (for security and analytics)

How We Use Your Information

Your information is used to:

Process and deliver your orders

Verify prescriptions and customize eyewear

Communicate order updates, offers, and support

Improve website performance and user experience

Prevent fraud and ensure secure transactions

Prescription Data Privacy

Prescription details shared by customers are kept strictly confidential .

We use prescription data only to fulfill eyewear orders.

We do not share prescription information with third parties except as required to complete the order.

Payment Security

LensNeed does not store your card or UPI details .

All payments are processed through secure and trusted payment gateways using encryption and security standards.

Cookies & Tracking

We use cookies to enhance browsing experience, analyze traffic, and personalize content.

You can disable cookies through your browser settings, but some features may not function properly.

Sharing of Information

We do not sell or rent your personal information. Data may be shared only with:

Delivery partners for order fulfillment

Payment gateways for transaction processing

Legal authorities if required by law

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

Access or update your personal information

Request correction or deletion of your data

Opt out of promotional communications at any time

Third-Party Links

Our website may contain links to third-party websites. LensNeed is not responsible for the privacy practices or content of such sites.

Changes to This Policy

LensNeed reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.